Frequently asked questions
What dispensary owners and managers should know before a pilot.
The program is designed to start small, preserve dispensary control, verify customer revenue, and expand only when the results justify it.
What does Dispensary Growth Partners actually do?
We create approved local customer-acquisition channels and a separate dedicated customer website for the dispensary. We record where customers came from, help verify qualifying purchases, support dispensary-authorized customer savings, and provide clear owner reporting.
How do you get paid?
The proposed core fee is 10% of the agreed product-sales amount from customers we bring to the dispensary. We do not earn that performance fee for someone who never makes an agreed purchase.
What counts as a new customer from the program?
The signed pilot defines this before launch. A new customer would normally have no matching prior customer account or purchase during the agreed prior-customer review period. Existing customers should not be silently reclassified as new program customers, and any separate program for former or inactive customers should have its own written rules.
Are there any costs before customers buy?
A pilot may include separately approved setup, staffing, domain, printing, insurance, or outside-service expenses. Those costs are identified and approved before launch. The 10% performance fee remains tied to verified qualifying customer revenue.
Is this a public dispensary marketplace or directory?
No. The corporate website is for business owners and managers. Each participating dispensary receives a separate public customer experience featuring only that dispensary. There is no shared store selector, competing menu, shared cart, or multistore checkout.
Where does the customer browse products and complete the purchase?
The dedicated customer website sends online buyers directly to the licensed dispensary’s official website or ordering system. Customers may also purchase in the dispensary’s store or through another approved dispensary channel. In every case, the dispensary controls the menu, checkout, payment, age and identity verification, fulfillment, pickup, delivery, and transaction records.
How do you know which customers the program brought in?
We record the original campaign or outreach source and connects it to the customer’s dispensary account using the strongest available reference, such as an account number, verified phone or email, program member number, or a saved program source in the customer account.
How are later direct purchases verified?
The full continuing program requires a complete customer list and sales report produced from the dispensary’s records, or view-only access to the agreed reports. If the dispensary cannot provide complete reporting, we are paid only on purchases independently confirmed by a program member number or single-use customer code.
Why not rely only on a coupon code?
A general coupon can be shared, forgotten, or used by someone the program did not acquire. A customer account or program membership is better for identifying the customer, while a single-use customer code can confirm a particular purchase.
How does the optional customer benefit work?
The dispensary may authorize customer savings of up to 5% under written limits, budget, exclusions, expiration rules, and checkout treatment. We may choose eligible customers and timing only within those approved limits. The dispensary applies the savings through its own checkout.
Does every customer from the program receive 5% off every purchase forever?
No. The exact benefit frequency and amount must be agreed in writing. The program can use first-purchase savings, return-visit savings, limited boosts, monthly benefits, or no benefit on a particular purchase.
Can Dispensary Growth Partners see all dispensary customers and purchases?
To verify all agreed later purchases, the complete customer and sales records for the reporting period must be checked. We should receive only the information needed for customer matching, sales review, benefits, and disputes. A privacy-protective comparison can hide unrelated customer details while still confirming that the complete agreed records were checked.
Does the dispensary have to replace its current sales or ordering system?
Usually not. The pilot should begin with the strongest customer-matching and reporting method the dispensary’s current systems can support. More automated reporting can be added later if it improves reliability.
What happens if the pilot does not work?
The dispensary does not owe a performance fee on qualifying revenue that was never generated. Previously approved direct costs still apply. The parties review the evidence and decide whether to revise, pause, or end the program.
Can you guarantee revenue, return on investment, or legal approval?
No. Results depend on the market, territory, customer behavior, campaign execution, staffing, dispensary operations, and available records. Live work also requires current compliance review and dispensary authorization.
Still evaluating?